Privacy Policy
General
This is the privacy policy of ZOOM TECHNOLOGY GROUP LIMITED and all other ZOOM TECHNOLOGY GROUP affiliates.
ZOOM TECHNOLOGY GROUP LIMITED is a company duly incorporated by the laws of Delaware, United States of America and this policy aims to regulate and ensure transparency when it comes to information and privacy that may be collected.
What’s in this policy
This privacy policy (“policy”) explains how ZOOM TECHNOLOGY GROUP, our affiliates, and representatives ( referred to as “ZOOM TECH” or “we” or “us” or “our”) collect, use, share, and protect your personal data when you interact with us as a consumer or subscriber of our services. We also wish to point out your rights in respect of personal data.
This policy applies to;
- personal data that could reasonably identify you as an individual including but not limited to your name, address, or email address demographic data, data related to devices on the network, advertising ID, and location data.
- This policy also applies to sensitive personal data, a category of personal data, including but not limited to things like your social security number and account log-in credentials, as well as biometric information.
This policy applies to all personal data we collect and use when making use of any of our services, or any data that is provided to us by yourself.
This policy is subject to change and shall be effective immediately upon posting on this or any other forum, by continued use of our services you agree to any amendments.
How your data may be collected:
- Directly from you.
- Automatically.
- From other sources or other means such as cookies or other automated tools.
What data we collect
- Personal information and data.
- Contact and account information.
- Authentication and security information.
- Data pertaining to age, gender, and date of birth.
- Payment information, like your credit card, debit card, and bank account number if applicable.
- Data pertaining to marketing and advertising preferences.
- Any other information that we may be privy to at any stage.
- Cookie IDs, device IDs including mobile advertising IDs, Internet Protocol (IP) address, and media access control (MAC) address collected through tracking technologies like web beacons, pixels, and other tracking technologies.
- Information from your use of our products, services, and/or network
How your data may be used
We use your personal data for a lot of reasons, such as:
- Account administration and identification.
- Assist with full customer experience and ensure our contractual obligations are met, by ourselves as well as third party service providers if and when required.
- Advertising and marketing.
- Research on market trends.
- Security protocols and protection in respect of cyber security and related breaches.
- Network maintenance, repairs and debugging.
- Facilitate or verify the appropriate calculation of taxes, fees, or other obligations due to local, state, or federal government requirements.
- Cooperate with law enforcement if it becomes necessary.
- Comply with, defend, pursue, and enforce applicable legal and regulatory obligations and respond to governmental requests.
- Enforce our policies, terms and conditions, or other agreements.
When will data be disclosed?
- Upon written request by yourself or as requested by yourself.
- Between Zoom Technology Group companies or affiliated companies.
- For marketing or related purposes in respect of eligibility for certain offers etc.
- To certain service providers that we may make use of.
- For identity verification and fraud prevention services.
- In a business transaction such as a merger and acquisition.
- For compliance with laws and any legal proceedings.
Data protection
We use technological, technical and physical safeguards to ensure that your data is protected.
We do not guarantee that these safeguards will prevent any unauthorized attempt to access any of your personal data.
We encourage that you also ensure that your own personal safeguards are in place to ensure that your personal data is protected.
RIGHT TO:
Delete
To delete your personal data, kindly submit a request to [email protected] and after verifying your identity, we will assist accordingly.
Disclaimer: we may not delete all your data because certain exceptions may apply.
Correct
If you would like to correct any data we have, kindly submit a request to [email protected] and after verifying your identity, we will gladly assist.
Request
You have the right to request:
- the specific pieces of Personal Information we collected about you;
- the sources from which your Personal Information was collected;
- the purpose for which we collected your Personal Information;
- the list of third parties that have access to your Personal Information;
We will process verified requests within 45 days, subject to any applicable exceptions and extensions permitted by law.
Please note that if you have a password-protected online account with us, we will fulfill your request via such account; otherwise, we will give you the option to receive your information by mail or electronic delivery the above rights can be exercised twice per 12-month period.
OTHER:
Cookies choice
Most web browsers can be set to detect or reject cookies. Each browser is different, so check the “Help” menu of your browser settings to learn how to change your cookie preferences. If you reject cookies, some things on our websites may not work properly.
Location data choice
We collect your location data to provide you with our wireless services. For certain non-essential activities, such as advertising, we request your permission before using precise location data associated with your identifying information..
Internet of Things
We provide connectivity to Internet of Things, or IoT, devices and services offered by other companies. We collect basic information about the information flowing over our network.
Data Retention
We retain your personal data for business or tax needs, or legal reasons. We set our retention periods based on things like the type of personal data, the business purpose for which it was collected, and legal obligations to retain certain kinds of personal data.
U.S.-based organization
Zoom Technology Group is headquartered in the United States and our data processing mostly takes place in the United States. Your personal data may be transferred to, processed, and stored in the United States or in other countries where our affiliates or service providers process data.
Contact us
If you have questions or comments, contact us:
- Email: [email protected]
- Call customer service toll-free by dialing: +1 (833) 931-9052
